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Process Maps

BPMN (Business process management notation) process maps are used to capture the flow of business logic.

Resources, initiation times, costs, work done are all assigned. Each process map represents a working model of a real business process.

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Resource Map

A resource maps shows all roles in all business processes. It also shows how much of each resource is assigned to each role.

Cost, working time, and other parameters can be assigned.

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Work / Time Analysis - Generate Performance Charts

After analysis, performance charts are available as a series of icons in the lower window.

Each can be opened to show detailed charts, along with a description of what the chart means. Includes hints on performance problem areas.

Some of these charts are shown below.

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Resource Utilization

Shows the total Resource Utilization (RU) for each resource over the analysis time period. RU is the percentage of available working time spent working. Each RU bar is shaded by work done.

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Running Delays

Shows average delays on each type of work, on a per-day (or other time period) basis. The color code for each bar indicates which type of work it relates to.

 

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Total Delays

Shows the averaged total delays for all processes over the analysis period. Each bar represents a single process type. Shaded areas on the bar represent delays for each type of work done.

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Total Work Done

Shows a pie chart where each segment is the total cost per type of work. Cost is calculated by multiplying the time spent by each resource on that type of work by that resource's cost

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Process Durations Vs. Start Time

Shows the relationship between process duration and time from start of analysis. Each icon represents one process. The height of the icon (vertical axis) is the duration of the process. The horizontal location is the time at which the process started.

This graph can be useful in discovering bottlenecks. For example, a resource bottleneck will cause process durations to increase for late starting processes. This is because work piles up at the 'bottleneck' resource, increasing delays.

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Process Durations

Shows a histogram describing how many processes finished in a given time period. Each bar series represents one process type.

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'What If' Analysis #1 - Impact Of More Processes

This analysis module forecasts the impact of increasing processes. It changes the number of processes starting per day, and shows how this changes the average process duration and resource utilization.

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What If' Analysis #1 Results - Resource Utilization

Shows the change in Resource Utilization (RU) for each resource as the number of processes increases.

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What If' Analysis #1 Results - Process Finish Times

Shows the change in average process finish time for each process as the number of processes started increases.

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Resource Timeline

A timeline (lower window in image) shows which resource was assigned to what work. Each row in the timeline shows the time spent by each resource.

Work appears in each resource's row as a shaded block. Zoom in or out to get a qualitative feel for which resource does what work.

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Resource Timeline - Drill-Down Mode

Click on any block on the timeline to see how other work-blocks assigned to the same process.

On the process map, a trace of times at which each stage was reached during that process's simulation. See delays on the timeline as red lines.

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What If' Analysis #2 - How many processes can we handle ?

Another analysis module runs many simulations to find the relationship between count of processes and the number of workers (resources).

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What If' Analysis #2 Results - Per-Person Utilization Table

Shows the variance of resource utilization (RU) per resource with process start frequency and number of available resources.

Each cell in the table gives the resource utilization for a certain count of processes starting per day (Row) versus the number of available resources (Column).

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PDF Report Assembly

Drag and drop resource maps, process diagrams, and the results of any analysis in the report generator. Apply, a title page, choose your company logo, and produce professional quality PDF output in a variety of page sizes.

Also includes the ability to 'tile' process diagrams over many pages, so that you can print poster sized output from any normal-paper based printer.